Frequently Asked Questions

Yes! Simply log into your account and visit the "My Orders" page to view your past orders and quickly reorder your favorite seafood products.

If a product is out of stock at the time of delivery, we will offer an alternative or suggest a future delivery date. If neither option works for you, we will issue a full refund for the unavailable item.

Yes, if we deliver the wrong item or a spoiled product, we will arrange a prompt collection and provide a suitable resolution.

Please refrigerate your seafood immediately upon delivery. We recommend checking your items upon arrival and reporting any concerns right away. Due to the perishable nature of seafood, we cannot accept returned items once delivered.

Yes, delivery charges apply based on your location. There is no minimum order requirement.

We deliver seven days a week. Orders placed before 2:00 PM will be delivered the same day. Orders placed after 2:00 PM will be scheduled for next-day delivery.

Yes, our products are 100% authentic and sourced from authorized distributors.

We aim to make ordering fresh seafood as easy as possible. Follow these 3 simple steps: 1. Select your desired seafood products and proceed to checkout. 2. Choose your delivery time slot and provide your credit card details. Our customer service team will confirm the time with you. 3. Sit back and wait for your fresh seafood to arrive at your doorstep.

All orders are delivered by our own fleet of refrigerated vehicles to ensure the freshness and quality of your seafood.